New York City ASSP Virtual Meeting

  •  April 4, 2024
     12:00 pm - 1:00 pm

Topic Transportation Safety: Why what you do matters?

When you are behind the wheel, it is essential to prioritize safety, not just for yourself but also for vulnerable road users like motorcyclists, bicyclists, scooter riders, runners, and other pedestrians who are not in vehicles but are still using the road to get where they are going.

Speaker Susan Crotty, National Transportation & Fleet Safety Leader – Gallagher National Risk Control

Areas of Responsibility

Susan specializes in fleet and transportation safety and leads the National Risk Control Transportation practice. Her role is to provide thought leadership in safety and risk management to Gallagher clients, carriers, internal business partners, and brokerage niche leaders. Susan has a track record of developing effective corporate tactics proven to reduce exposures and losses. She has expertise in building occupational fleet safety programs of all sizes, using industry best practices and analytics to drive results. Additionally, she is skilled in implementing a culture of safety that includes sustainable health and safety management systems and accelerating technology adoption

Susan’s role also involves supporting clients across the enterprise by delivering strategic transportation safety solutions and advising clients with complex offering sustainable solutions to mitigate exposures, Susan ensures that clients receive exceptional services that are aligned with their priorities and designed around their unique needs, exposures, and loss trends.


Prior to joining Gallagher, Susan worked at Travelers as a National and Commercial Senior Risk Control Consultant with a focus on risk control service delivery, new business and stewardship activities. Previously, she led national transportation and roadway safety initiatives at National Safety Council (NSC). During her time at NSC, Susan spearheaded the “Road to Zero” national strategic initiative with the United States Department of Transportation aimed at eliminating roadway fatalities including producing a RAND report called A Vision for Achieving Zero Roadway Deaths by 2050 with National Highway Traffic Safety Administration (NHTSA), the Federal Motor Carrier Safety Administration (FMCSA), and the Federal Highway Administration (FHWA).

In addition to her professional roles, Susan served for 12 years as an elected official on the Naperville Board of Education and played an instrumental role in building strategic relationships. She is also a frequent speaker at professional associations and industry group meetings, sharing her expertise in transportation safety and risk management.

Chicago specific experience includes collaboration on City of Chicago Vision Zero Plan, managing Cook County Defensive Driving Courts Program, Mayors Pedestrian Advisory Committee, assisting with the Art Institute on Chicago’s fleet safety plan, writing draft policy adopted by City Council on the underguard truck policy and oversight on the US DOT/National Safety Council Road to Zero grant with Chicago Department of Transportation (CDOT), in partnership with Office of the Mayor and Chicago Police Department (CPD) identifying high crash corridor in high hardship area of Garfield Park to institute proven countermeasures.

Education an Professional Designations

Michigan State University, B.A., Advertising & Marketing

Affiliation and Awards

American Society of Safety Professionals (ASSP)
North American Transportation Management Institute (NATMI)
National Association of Women Highway Safety Leaders (NAWHSL)
FEMA Community Emergency Response Team Certified
Professional Women in Advocacy Finalist – Excellence in a Federal Issue Campaign 2017
Influential Women in Business Award – Daily Herald Business Ledger 2012

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